We provide high quality, certified repair and refurbishment services, incorporating six sigma and lean manufacturing initiatives into every process and process improvement initiative. We have scalable repair and refurbishment capabilities for all major technologies (CDMA, iDEN, GSM, TDMA) and are certified by the OEMs at the highest level of repair capability required to support clients. Our proprietary system, CVision, provides comprehensive tracking and reporting at the ESN or IMEI level.

Program Overview:

• Screening, testing and diagnosis of functional failures.
• On-line repair documentation available at every workstation.
• Disposal of non-repairable items in an environmentally friendly and effective manner.
• Reclamation of parts for both in and out-of-warranty devices to maximize cost efficiencies.
• Root cause analysis of failures serves as early warning system for systemic failures.
• Proprietary IT system tracks and reports repair activity at the ESN level.
• Comprehensive tracking and reporting allows the carrier or customer to know the status of their asset at all times.

Program Benefits:

• Maximizes the value of every handset and every component part.
• Focuses continuously on prioritization of highest value handsets.
• Provides visibility to customer and carrier promoting our “open book” philosophy.